vicidial.org

Curious to hear what mflorell and the developers have to say about this, and potentially integrating it into ViciDial... I know there is currently a webphone implementation, but from what I remember it is only functional in IE, or am I completely wrong?

In either case, it might be worth exploring:

http://code.google.com/p/sipml5/

I've tried this and I got it to register directly to an Asterisk server . The source code and examples for it are pretty straight forward. I think it is still a bit early to use this in production and also because it requires development versions of Chrome, Firefox or IE. It is awesome to be able to use a web soft-phone without the need of applets or a media server. The integration into the agent page would not be too difficult.

We currently only support the zoiper webphone which is Windows only, but it will work with IE, Chrome or Firefox once it is installed on the workstation.

We have helped other clients use other webphones(mostly java-based), and we would have no problem helping with integration of this HTML5 webphone, but it should be proven in production before we would fully integrate it into the vicidial codebase. One thing we have noticed with a lot of webphones is that they do not do well being loaded and running for several hours at a time on the same phone session. Zoiper webphone does great at that, which is why it is the only one we currently recommend.

I tried using Mozphone (Iax2 client) works well also, hopefully they will come up with a SIP based client soon