vicidial.org

Hello!
Is there a way to transfer an existing call (Agent1) to another agent (Agent2)?

Thanks

It's in the vicidial manual bro.

I was wondering the same thing. Could you point out the section where there is said how this works? I only found something related to this in the "Agent Status Viewable Groups" section. But that didn't really help...

B.lee2 wrote:It's in the vicidial manual bro.

Have you ... Read ... the Vicidial Manager's Manual?

Which brings me to this point ... Newbie Suggestions!

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

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Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600