vicidial.org

Hey there

How do I set caller ID spoofing? I put Campaign callerID to XXXXXXXXX
I put CUstom CallerID to Y

This is my current dialplan

exten => _81NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _81NXXNXXXXXX,2,Dial(SIP/${EXTEN:1}@cheapvoipinc,,tTor)
exten => _81NXXNXXXXXX,3, Hangup

exten => _8011.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _8011.,2,Dial(SIP/${EXTEN:1}@cheapvoipinc,,tTor)
exten => _8011.,3, Hangup

I tried /wmanual dial
I tried to put setcallerID in there but it doesn't work...

I asked my provider he said he was kosher /w it but it shows some random # from Ohio.

Thanks

if I use setcallerid in the dialplan, I can see it being tried in the AGI but it just doesn't work

You'll have to define caller id "spoofing" as opposed to "set the caller id". The system is designed to set the callerid on the campaign. Later versions have options to set the callerID for each area code you call into and for getting the callerID from a field on each record (thus allowing you to set the outbound callerid differently for every lead you dial).

Ok I set the callerid in the campaigns detailed page, but I don't know where to go beyond this,Even wsnhen im callin from the campaign,it doesn't show the right ID
What should I look for in the CLI?Maybe I am not formatting the # properly or something

Generally you need to be sure the carrier is correctly configured (that is what the manual is for ...), especially the Dial Plan section. Then you put in a 10 digit phone number (NO formatting, just 10 digits) in the Campaign CallerID field. And you're done.

The dialplan entry MUST contain the AGI line and the hangup line in addition to the dial line. Check out the "sample" carriers, and note that they all have three lines. They are all required.

ok im going to go bug the cheapvoipinc dudes because I dont see the big difference between my dialplan
and the SIPexample plan


exten => _91999NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91999NXXXXXX,2,Dial(${TESTSIPTRUNK}/${EXTEN:2},,tTor)
exten => _91999NXXXXXX,3,Hangup

It has nothing to do with the provider. but you should consider that if you are testing with "manual dial", that will not give Vicidial the opportunity to modify the callerid unless it is "manual dial" within a logged in agent campaign. and then you must set the manual dial callerid and manual dial dialplan prefix.

vicidial is designed to be used in Ratio (autodial) or Adapt (predictive) modes, not so much in Manual dial mode and certainly not without logging in.

It might have something to do with the provider. Some of them overrides your caller ID by default. Some do this because of CNAM dips. You need to specifically ask them not to override your caller ID or let your caller ID pass through.

While I've never found a VOIP provider that overrides the callerID, I do suppose it is possible. However: that would be expected in their web interface to allow you to "set" your CID in your connection in some fashion (a la a2billing).

It's resolved,

It had to do with the web console setting the CID (I think)

They said it took about 15 minutes to switch CID, and I think it was just due to the fact I waited 15 minutes and 1 seconds, but I left it overnight and now it works!

Is it possible that some people might not get the CID correctly even if everything is set correctly? Up to now, it has been OK but

some guy just complained to me that he got the CID as

11203

(203 is fictional area code)

You would need to check your debug information for that call and if your system sent the correct callerid, you'd need to check with your provider. Sounds like your provider is ... unusual?