Live Monitoring/Barge across Cluster Dialers
Posted: Mon Mar 04, 2013 10:00 am
Hallo,
is there a way to reach the goal in the subject?
We have 3 dialers, each one of these is able to dial with other's dialers lines with the syntax Dial(xxx*xxx*xxx*xxx*EXT) where xxx.xxx.xxx.xxx is the ip of another dialer (connected with iax2 protocol , activated with the "VICIDIAL Balance Dialing=Y" flag in Admin->Server)
if a i connect an x-lite to a specified asterisk server, i only succeed in monitoring the agents logged in that server... if a try to put the extension in "Choose Report Display Options" panel with the syntax xxx*xxx*xxx*xxx*MYXLITEEXT the system tells me is an invalid extension... is there a way to monitor all the agents without the need of connecting a phone to the specified dialer?
thanks....
is there a way to reach the goal in the subject?
We have 3 dialers, each one of these is able to dial with other's dialers lines with the syntax Dial(xxx*xxx*xxx*xxx*EXT) where xxx.xxx.xxx.xxx is the ip of another dialer (connected with iax2 protocol , activated with the "VICIDIAL Balance Dialing=Y" flag in Admin->Server)
if a i connect an x-lite to a specified asterisk server, i only succeed in monitoring the agents logged in that server... if a try to put the extension in "Choose Report Display Options" panel with the syntax xxx*xxx*xxx*xxx*MYXLITEEXT the system tells me is an invalid extension... is there a way to monitor all the agents without the need of connecting a phone to the specified dialer?
thanks....