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Live Monitoring/Barge across Cluster Dialers

PostPosted: Mon Mar 04, 2013 10:00 am
by puccibox73
Hallo,
is there a way to reach the goal in the subject?
We have 3 dialers, each one of these is able to dial with other's dialers lines with the syntax Dial(xxx*xxx*xxx*xxx*EXT) where xxx.xxx.xxx.xxx is the ip of another dialer (connected with iax2 protocol , activated with the "VICIDIAL Balance Dialing=Y" flag in Admin->Server)
if a i connect an x-lite to a specified asterisk server, i only succeed in monitoring the agents logged in that server... if a try to put the extension in "Choose Report Display Options" panel with the syntax xxx*xxx*xxx*xxx*MYXLITEEXT the system tells me is an invalid extension... is there a way to monitor all the agents without the need of connecting a phone to the specified dialer?
thanks....

Re: Live Monitoring/Barge across Cluster Dialers

PostPosted: Mon Mar 04, 2013 6:18 pm
by williamconley
1) to answer your question: YES

2) when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

Re: Live Monitoring/Barge across Cluster Dialers

PostPosted: Tue Mar 05, 2013 5:07 am
by Vince-0
I've tried creating unique conference/vicidial conferences on each dialler in a cluster to achieve this but I had no success doing it. I'm curious as to how this will be achieved?
Vin

Re: Live Monitoring/Barge across Cluster Dialers

PostPosted: Tue Mar 05, 2013 8:06 am
by puccibox73
Vicidial Built From Scratch - VERSION: 2.4-362a BUILD: 120316-1203 - Asterisk 1-4-39-1 - Cluster 3 Dialers / Web Server + 1 DB Server - Balance Dialing Activated

Dialers
1 Server with Tormenta Card - 4 E1/T1 (with 3 activated) - Intel(R) Xeon(R) CPU 5110 @ 1.60GHz Dual Core
2 With VoIP SIP Trunk - with 90 Voice Channels Each - 1 Intel(R) Xeon(TM) CPU 3.40GHz Quad Core and 1 Intel(R) Xeon(TM) CPU 3.20GHz Dual Core

Is this enough William ? :)
Thanks in advance

Re: Live Monitoring/Barge across Cluster Dialers

PostPosted: Tue Mar 05, 2013 12:28 pm
by williamconley
Vince-0 wrote:I've tried creating unique conference/vicidial conferences on each dialler in a cluster to achieve this but I had no success doing it. I'm curious as to how this will be achieved?
Vin

If you have a STOCK install with Vicibox 3 or above, and used Vicibox to cluster ... it just works. No regard for whether they have "the same conferences" in any way. I love vicidial. LOL

puccibox73 wrote:Vicidial Built From Scratch - VERSION: 2.4-362a BUILD: 120316-1203 - Asterisk 1-4-39-1 - Cluster 3 Dialers / Web Server + 1 DB Server - Balance Dialing Activated

Dialers
1 Server with Tormenta Card - 4 E1/T1 (with 3 activated) - Intel(R) Xeon(R) CPU 5110 @ 1.60GHz Dual Core
2 With VoIP SIP Trunk - with 90 Voice Channels Each - 1 Intel(R) Xeon(TM) CPU 3.40GHz Quad Core and 1 Intel(R) Xeon(TM) CPU 3.20GHz Dual Core

Is this enough William ? :)
Thanks in advance

Missing: Link to your installation instructions (so others with the same instruction-set can benefit from your posts and their responses, and you theirs). Is that the FULL version of your asterisk? Did you leave off the "-vici"?

You should install Vicibox 4.0.3 in two virtual machines in a mini-cluster. It will only be good for a couple calls at one time, but it WILL demonstrate all the packages/configuration/techniques necessary to operate properly. Use VMware if you do not have a spare machine in which you can install vSphere (recommended! excellent tool!). Both of which are free.

I forget (it's been a while) if it is the IP forwarding or just the phone aliases created to call cross server. Are your servers linked properly to one another via IAX2 trunking? (ie: are they registered to one another via IAX?)