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hello sir/ma'am

sir i am using Goautodial in my center. its great but i am facing trouble in downloading the recorded call from the server. it download in .gsm which i cannot play, so can you please help me out how to donwload the calls in .mp3, which codec shall i use? or what changes should i make.

1) Welcome to the Party!

2) Newbie suggestions to make your stay here more enjoyable:

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) modify your crontab -e and look for the lines that deal with recording. There is mix, move, and ftp. Look for "--gsm" in there somewhere while you're at it, as that is how it is told to convert to gsm, and it may become obvious what to do (such as removing the --gsm to stop the conversion?). If not: Read the manual and/or execute each of those scripts (in the mix/move/ftp for the recordings) with "--help" after them and the script itself will give you a list of options. But start with the Vicidial Manager's Manual. Very handy that if you are not geeky enough to just dive into the scripts and "figure it out by playing with it" LOL

4) Happy Hunting!

nirangel wrote:hello sir/ma'am

sir i am using Goautodial in my center. its great but i am facing trouble in downloading the recorded call from the server. it download in .gsm which i cannot play, so can you please help me out how to donwload the calls in .mp3, which codec shall i use? or what changes should i make.

you need to have LAME installed on your server
you need to change your crontab line from this: 1,4,7,10,13,16,19,22,25,28,31,34,37,40,43,46,49,52,55,58 * * * * /usr/share/astguiclient/AST_CRON_audio_2_compress.pl --GSM to this 1,4,7,10,13,16,19,22,25,28,31,34,37,40,43,46,49,52,55,58 * * * * /usr/share/astguiclient/AST_CRON_audio_2_compress.pl --MP3


you should make sure that you have lame installed

why would you not just leave them as WAV and forget adding any software? (aside from file size, of course, which is dependent upon available disk space).