Vcidial/admin.php page does not load

Any and all non-support discussions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Vcidial/admin.php page does not load

Postby jdelacruz033086 » Wed Apr 03, 2013 1:55 am

Hi Everyone,

I'm a newbie here and at Ubuntu Linux. Can please help me because it's my first time I did make a dialer. After following instructions at vcidial for dummies I then restarted my server. After putting the command screen -ls only these things appeared-root@DialerJay:/var/run/screen/S-root# screen -ls
There are screens on:
5237.ASTVDauto (Detached)
4732.ASTfastlog (Detached)
4729.ASTVDadapt (Detached)
4626.asterisk (Detached)
4 Sockets in /var/run/screen/S-root.

And then I opened up firefox browser and entered my_ipaddress/vcidial/admin.php the page won't appear. I would really appreciate any help guys. I want to explore making this dialer and how to troubleshoot it.

Jay
Jaymar Salvame dela Cruz
Technical Staff @ Rentatel Phils. Inc.
Mobile : 09261699035
Skype Id : jaydelacruz033086
jdelacruz033086
 
Posts: 1
Joined: Mon Mar 25, 2013 4:48 am

Re: Vcidial/admin.php page does not load

Postby williamconley » Wed Apr 03, 2013 6:34 pm

Start over! :) Install from the .iso available at Vicibox.com (or goautodial.com?). Vicibox.com has a PDF with installation instructions (goauto has a wiki). After you complete the primary installation with one of those two, you can download the Vicidial Manager's Manual from EFLO.net and use it to configure your system.

If you insist on Ubuntu, PoundTeam is looking for participants in our Beta program for our ubuntu .iso installer for Ubuntu 12.04LTS with Vicidial in it.

Of course, if you want to try to troubleshoot your existing system, you'll need to get the rest of your screens online. Did you modify your IP after the installation? Also "my_ipaddress/vcidial/admin.php" is missing an "i" in vicidial (which could cause the page to fail ...).

Here are your newbie suggestions! :)

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Re: Vcidial/admin.php page does not load

Postby gardo » Wed Apr 03, 2013 7:40 pm

The GoAutoDial CE ISO is available at http://goautodial.org. That's our open source project page.

Start over! Install from the .iso available at Vicibox.com (or goautodial.com?). Vicibox.com has a PDF with installation instructions (goauto has a wiki). After you complete the primary installation with one of those two, you can download the Vicidial Manager's Manual from EFLO.net and use it to configure your system.


You can also read our Getting Started Guide on our website (http://goautodial.org). This will help jumpstart your cidial Viexperience. :)
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

Re: Vcidial/admin.php page does not load

Postby boybawang » Fri Apr 05, 2013 5:35 am

jdelacruz033086 wrote:Hi Everyone,

I'm a newbie here and at Ubuntu Linux. Can please help me because it's my first time I did make a dialer. After following instructions at vcidial for dummies I then restarted my server. After putting the command screen -ls only these things appeared-root@DialerJay:/var/run/screen/S-root# screen -ls
There are screens on:
5237.ASTVDauto (Detached)
4732.ASTfastlog (Detached)
4729.ASTVDadapt (Detached)
4626.asterisk (Detached)
4 Sockets in /var/run/screen/S-root.

And then I opened up firefox browser and entered my_ipaddress/vcidial/admin.php the page won't appear. I would really appreciate any help guys. I want to explore making this dialer and how to troubleshoot it.

Jay



4 sockets means you have something missing in your installation, check if all perl modules are installed, check if dahdi is compiled with asterisk, also check if asterisk-perl is also compiled and lastly the web directory of ubuntu is /var/www i am guessing that you didnt alter the web dir of your installation
Vicidial Installation + Configuration + Support + Custom Development
Download my ebook on installing vicidial for free http://download.vicidial.com/ubuntu/VIC ... 100331.pdf
skype: deodax.cordova@gmail.com
m: +639172063730
boybawang
 
Posts: 989
Joined: Sat Nov 14, 2009 1:18 pm
Location: Dumaguete City, Negros Oriental, Philippines

Re: Vcidial/admin.php page does not load

Postby boybawang » Fri Apr 05, 2013 5:36 am

also check if your php.ini memory_limit setting is set to above 48M but the default php.ini memory_limit of ubuntu server is 128M
Vicidial Installation + Configuration + Support + Custom Development
Download my ebook on installing vicidial for free http://download.vicidial.com/ubuntu/VIC ... 100331.pdf
skype: deodax.cordova@gmail.com
m: +639172063730
boybawang
 
Posts: 989
Joined: Sat Nov 14, 2009 1:18 pm
Location: Dumaguete City, Negros Oriental, Philippines


Return to General Discussion

Who is online

Users browsing this forum: No registered users and 93 guests