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receive 2 calls for 1 agent

PostPosted: Fri Apr 12, 2013 3:21 am
by ehermouet
Hi all,

since this morning; when 1 agent connect he receive 1 call from vicidial and when he ask he receveid second call from vicidial... next serveur disconnect from http agent... if hangup 1 of 2 call it hangup the 2 calls.... !!! strange...

i support i do mistake but i don't found where.

vicidial preload 4.0.3 | asterisk 1.4.44 | vici virtual server | xlite

Re: receive 2 calls for 1 agent

PostPosted: Fri Apr 12, 2013 8:10 pm
by williamconley
i do not understand "when he ask he receive second call" or "next server disconnect from http agent". Can you post the actual error messages?

Also of note: Virtualizing vicidial servers is not supported, and can cause unpredictable results (like calls being routed incorrectly).

also, please remember to always post your Vicidial Version With Build (available in the bottom left corner of almost every admin screen).

Re: receive 2 calls for 1 agent

PostPosted: Mon Apr 15, 2013 1:59 am
by ehermouet
HI,

i jst remove extension and create another and it works.

i suppose i do some mistake on extension, to do this :)

tks william, now all works ;)