vicidial.org

Hi,

I'd like to know why the real time stats are not updating for this inbound campaign. The per agent stats like duration of call, hold time and number of calls are updating but for the entire campaign it is not, even the number of calls.

Thanks.

ViciBox Redux v.3.1.15 | Vicidial 2.4-357a Build 120125-2107 | Asterisk 1.4.39.2 | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation |Intel® Xeon® 5600

Here's the real time stats:
DIAL LEVEL: 1.000 TRUNK SHORT/FILL: / 0 FILTER: NONE TIME: 2013-05-10 03:49:41
DIALABLE LEADS: 0 CALLS TODAY: 0 AVG AGENTS: 0.00 DIAL METHOD: INBOUND_MAN
HOPPER ( min/auto ): 50 / 0 DROPPED / ANSWERED: 0 / 0 DL DIFF: 0.00 STATUSES: NEW
LEADS IN HOPPER: 0 DROPPED PERCENT: 0% DIFF: 0.00% ORDER: RANDOM
AGENT AVG WAIT: 0 AVG CUSTTIME: 0 AVG ACW: 0 AVG PAUSE: 0
Here's for the in-group stats:
CALLS TODAY: 0 TMA 1: 0% Average Hold time for Answered Calls: 0
DROPS TODAY: 0 TMA 2: 0% Average Hold time for Dropped Calls: 0
ANSWERS TODAY: 0 DROP PERCENT: 0% Average Hold time for All Calls: 0