Hi all
vicibox 4.0.3
Asterisk v.1.4.44-vici
server virtual for only test
is it possible to see all caller information before do call ?
tks advance
preview of next call
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
7 posts
• Page 1 of 1
preview of next call
by ehermouet » Tue Jun 11, 2013 10:09 am
- ehermouet
- Posts: 29
- Joined: Wed Apr 10, 2013 8:49 am
Re: preview of next call
by ehermouet » Thu Jun 13, 2013 5:31 am
mflorell wrote:For manual dial calls, yes.
tks
yes but time is too short.possible to increase it ?
- ehermouet
- Posts: 29
- Joined: Wed Apr 10, 2013 8:49 am
Re: preview of next call
by ehermouet » Fri Jun 14, 2013 9:04 am
when we do call, we can see the number and all informations... but maybe 2 sec later the call is launch. so i want to know if it's possible to see information and maybe 10sec after that launch call
- ehermouet
- Posts: 29
- Joined: Wed Apr 10, 2013 8:49 am
Re: preview of next call
by mflorell » Fri Jun 14, 2013 10:17 am
If that is happening, then you aren't using preview dialing properly. I would suggest reading the agent manual.
- mflorell
- Site Admin
- Posts: 18387
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
Re: preview of next call
by ehermouet » Wed Jul 03, 2013 2:21 am
ok i see how, now it's ok... but i want more 
i see this nowhere or i need glasses, i want that my agent can see all leads on agent interface.
is it possible ?
i see this nowhere or i need glasses
, i want that my agent can see all leads on agent interface.is it possible ?
- ehermouet
- Posts: 29
- Joined: Wed Apr 10, 2013 8:49 am
7 posts
• Page 1 of 1
Who is online
Users browsing this forum: No registered users and 136 guests