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How to use VICIDIAL just for Scripts (CRM interface)
Posted:
Mon Jul 15, 2013 9:43 pmby jaouharsystem
Can someone help me on how to use VICIDIAL just for managing scripts and clients informations management,
The telephony is managed by a separated classic system.
Thanks !!!!
Re: How to use VICIDIAL just for Scripts (CRM interface)
Posted:
Tue Jul 16, 2013 7:09 pmby mflorell
We have clients that have done this using dummy carrier entries, but an Asterisk server does have to exist, even if it is only to call itself in silence.
Re: How to use VICIDIAL just for Scripts (CRM interface)
Posted:
Thu Jul 18, 2013 1:24 pmby jaouharsystem
thank you!!!
But can I refer to a document or a tutorial witch can show me how to do this.
Note :I'm using GoAutoDial distibution.
Thanks a lot.
Re: How to use VICIDIAL just for Scripts (CRM interface)
Posted:
Fri Jul 19, 2013 7:26 amby mflorell
No document or tutorial for that, it's not a common request, we've only set it up twice in 6 years.
Basically you need to set the dial prefix to go to the loopback IAX trunk using the dialplan and just have everything go to the same message, or an immediate hangup if you want.
Re: How to use VICIDIAL just for Scripts (CRM interface)
Posted:
Fri Jul 19, 2013 7:26 amby mflorell
No document or tutorial for that, it's not a common request, we've only set it up twice in 6 years.
Basically you need to set the dial prefix to go to the loopback IAX trunk using the dialplan and just have everything go to the same message, or an immediate hangup if you want.