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Vicidial IP address Changed
Posted:
Wed Jul 17, 2013 12:58 pmby palani.sivagurunathan
Team,
If i am changed the IP address using following command . Vicidial server is required must be restart ?
/usr/share/astguiclient/ADMIN_update_server_ip.pl
Thanks,
PAlani
Re: Vicidial IP address Changed
Posted:
Thu Jul 18, 2013 5:03 amby DomeDan
Don't think so, just:
* change the ip address
* run the script
Re: Vicidial IP address Changed
Posted:
Fri Jul 19, 2013 9:16 pmby lutrera
It is safe to restart the server so Mysql and scripts and refreshed with this new IP. We have encounter issues when we have not rebooted. If you cannot reboot, then perform /etc/init.d/vicidial restart
Re: Vicidial IP address Changed
Posted:
Fri Jul 19, 2013 11:24 pmby williamconley
you MUST reboot the server when the IP changes.
however: You CAN have two network cards. One for "local" (with a Private IP, for Communication with the Agents in the Office) and one for Internet (with a Public IP). If your public IP changes often, that Private IP will not change thus not requiring a reboot if that is the IP you have the ip address update script set to use.
it is NOT a requirement that any other non-vicidial servers or users can access vicidial on that ip, only that Vicidial recognizes itself as that IP address (and clustered servers can reach it on that IP). so any IP that belongs to that server will do.