reports help

[ehermouet]

Hi all

vicibox 4.0.3
Asterisk v.1.4.44-vici
server virtual for only test

I want to know exactly what reports said.

for exemple
agent performance details.

différence between call stats breakdown and pause code breakdown
TIME and PAUSE on calls stats
TOTAL and NON PAUSE and PAUSE on PAUSE CODE breakdown

tks advance

[DomeDan]

Here you go: http://vicidial.org/VICIDIALforum/viewt ... 680#p92680
Its in the admin help section too (depending on your vicidial build)

If that didn't help then try to rephrase your question