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WARM Local Transfer

PostPosted: Thu Sep 19, 2013 12:31 pm
by ruben23
Version: 2.8b0.5
DB Schema Version: 1354
DB Schema Update Date: 2013-07-25 14:32:02
Asterisk 1.8-vici
Dahdi_current

Hi guys how do i local transfer that it is a warm trasnfer, Team1 can still introduce the customer to local closer Team2. before team1 agent leave the transfer and process another call.Thanks any idea of procedure somehow.

Re: WARM Local Transfer

PostPosted: Fri Sep 20, 2013 6:14 am
by mflorell
Yes, that's covered in the agent manual. You have to use the CONSULTATIVE checkbox in the transfer-conference frame to do that.