vicidial.org

Posted: **Wed Sep 25, 2013 10:49 pm**

Hi, I just discovered today that if i redial a number within the View Call log the call will go through even if the number is already in DNC. Just want to know how can i prevent this?

1, Manual Dial a number
2, Place number in DNC
3. Redial same number within the VIEW CALL LOG
4, Call will go through.

If i dial the same number on MANUAL DIAL, the call is block/DNC.

VERSION: 2.8-406a
BUILD: 130627-0745
Vicibox 4.03

Posted: **Thu Sep 26, 2013 5:40 am**

What' is your campaign's "Manual Dial Filter" option set to?

Posted: **Thu Sep 26, 2013 6:21 am**

Manual Dial Filter = DNC_ONLY

Posted: **Thu Sep 26, 2013 11:40 am**

You answer your question

just change it.

Posted: **Thu Sep 26, 2013 11:46 am**

The Manual Dial Filter option is already set to DNC_only but i can still call/redial a DNC number within the VIEW Call log.

Posted: **Thu Sep 26, 2013 3:45 pm**

I would suggest upgrading to the most recent svn/trunk version and seeing if it is still a problem.

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