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Remote agent not working
Posted:
Thu Oct 24, 2013 9:39 amby h1828
HI
I have vicidial 2.0 install on corei7 8 gb 1tb hdd. I was create remote agent 2222 according to manager manual guidance. I also configure sip id in eyebeam remotely it successfully registered. But when i login 2222 remote agent it login but eyebeam doesn't ring. Plz help
Re: Remote agent not working
Posted:
Thu Oct 24, 2013 3:06 pmby rrb555
Hi!
you may want to tell us your campaign settings, agent settings, remote agent settings, inbound settings, anything that is beneficial to us for us to recommend better on ur problem cheers
Re: Remote agent not working
Posted:
Thu Oct 24, 2013 8:42 pmby williamconley
remote agents do not log in. when remote agents get a call sent to them by the campaign, their phone will ring and they can answer. but they do not "log in", they are "active" or "inactive" in the remote agent settings.
Re: Remote agent not working
Posted:
Fri Oct 25, 2013 10:02 amby h1828
Hi
Thx William
I got my answer. But for example if i use cc150 extension for outbound calling from remote side. Is there any context to record all outbound call which can be dial by cc150. If it possible plz tell me that context & dialplan for this. Thx
Re: Remote agent not working
Posted:
Sat Oct 26, 2013 5:01 amby h1828
Plz anyone help me its urgent
Re: Remote agent not working
Posted:
Sun Oct 27, 2013 10:47 amby williamconley
h1828 wrote:Hi
Thx William
I got my answer. But for example if i use cc150 extension for outbound calling from remote side. Is there any context to record all outbound call which can be dial by cc150. If it possible plz tell me that context & dialplan for this. Thx
Please create a new post for a new issue. Don't jump to a new subject.
And read this ...:
http://www.eflo.net/VICIDIALforum/viewtopic.php?p=50662