Novice* Question about Status reporting
Posted: Tue Jan 28, 2014 6:31 pmIs there anyway for me to see a report that shows how long agents are "paused" & how long they are "resumed"
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Novice* Question about Status reporting
http://forum.eflo.net/VICIDIALforum/viewtopic.php?f=2&t=32495
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Posted: Tue Jan 28, 2014 6:31 pmRe: Novice* Question about Status reporting
Posted: Wed Jan 29, 2014 12:16 amAgent Performance Report & Agent Time Detail Report.