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Vicidial not calling X-lite

PostPosted: Tue Feb 04, 2014 10:55 am
by james1616
Using vicidial

VERSION: 2.8-406a
BUILD: 130627-0745

Computer workstation - Mac OS 10.9


I can log into Xlite and make calls

I can log into vicidial as well, BUT it will not call X-lite to sync with it. I have disabled all anti-virus and firewalls.

Any idea what could be happening?

Re: Vicidial not calling X-lite

PostPosted: Tue Feb 04, 2014 8:30 pm
by williamconley
is x-lite successfully registered to the vicidial server? was it a recent registration or "old"? some firewalls will close the port too soon even if the soft phone believes it's registered and asterisk cannot get the "ring" command through the closed port. Eventually x-lite will re-register, but the call is over by then. Try unregistering and reregistering just before logging in.

Also: if the workstation and the vicidial server are in different locations you can't actually "disable" the firewall ... unless you put the workstation on a public IP address.

Re: Vicidial not calling X-lite

PostPosted: Wed Feb 05, 2014 11:58 pm
by james1616
Thanks for the response. I set him on on zoiper with an IAX account and got it working. Thanks!