INDOUND call unattended/unanswer
Posted: Wed May 21, 2014 3:30 pm
Hi,
I have an inbound campaign, can i view or track numbers that dial my DID? For example there's no agent log in because there shift doesn't start yet and somebody call the DID number, How can I find or track those number..
Please Help, Thanks.
| Vicidial 2.6-397a Build 130414-1924 | Asterisk 1.4.39.1-vici.go | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Dell PowerEdge2
I have an inbound campaign, can i view or track numbers that dial my DID? For example there's no agent log in because there shift doesn't start yet and somebody call the DID number, How can I find or track those number..
Please Help, Thanks.
| Vicidial 2.6-397a Build 130414-1924 | Asterisk 1.4.39.1-vici.go | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Dell PowerEdge2