Problem in Vicidial Inbound Settings
Posted: Sun Jun 29, 2014 10:45 amDear Sir,
I am new to this Goautodial. I have 4 Inbound numbers from different cairrer and all these callls are forwarded to different SIP users. Currently I am using Eyebeam in 4 different computer to receive these calls.
Now I want to use Goautodial to receive all the calls. I want to create a campaign where I can ask my agents to login and receive all these calls. I want all my calls in these 4 SIP users calls to a campaign and transfer the call to available agent logged in to that campaign.
I tried to post in the forum but I didn't find any way to add new post in the forum as well
Please help me.
Regards,
Uddhab
I am new to this Goautodial. I have 4 Inbound numbers from different cairrer and all these callls are forwarded to different SIP users. Currently I am using Eyebeam in 4 different computer to receive these calls.
Now I want to use Goautodial to receive all the calls. I want to create a campaign where I can ask my agents to login and receive all these calls. I want all my calls in these 4 SIP users calls to a campaign and transfer the call to available agent logged in to that campaign.
I tried to post in the forum but I didn't find any way to add new post in the forum as well
Please help me.
Regards,
Uddhab