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Minimum hardware requirements for 50 agents
Posted:
Wed Aug 20, 2014 6:35 amby ssam
I am going to setup a call center for maximum 50 agents which get calls via E1 line from other office. Please help me on proper hardware reqirement for vicidial server.
Re: Minimum hardware requirements for 50 agents
Posted:
Wed Aug 20, 2014 6:54 amby striker
only inbound?
or
predective dialling.?
Dual Quad core intel xeon 3.x GHtz ,8GB ram 500 GB HD . will be a right server for 50 agent inbound or 1:1 autodialling. manualdialling
Re: Minimum hardware requirements for 50 agents
Posted:
Wed Aug 20, 2014 7:11 amby ssam
predictive dialing.
Re: Minimum hardware requirements for 50 agents
Posted:
Sat Aug 23, 2014 1:22 amby ssam
is all-in-one server enough or we need multiple servers ?
Re: Minimum hardware requirements for 50 agents
Posted:
Sat Aug 23, 2014 12:25 pmby williamconley
ssam wrote:I am going to setup a call center for maximum 50 agents which get calls via E1 line from other office. Please help me on proper hardware reqirement for vicidial server.
How many channels do you have on that E1 link? If it's 50 or less ... one server is plenty if that's the only source of calls.