RecordingLINK
Posted: Tue Sep 30, 2014 6:46 amVERSION: 2.10-451a
BUILD: 140902-0816
© 2014 ViciDial Group
Vicibox
Hi would like to ask regarding Recording link and Recording filename labellings on every calls, coz on my campaign i set it to record ALLFORCE with a filename format of CUSTPHONE_FULLDATE_AGENT. This server have local IP address and public IP address, so what i did was to put the public IP address on Server Alternative Recording IP. and it worked...The problem only im getting is some recording link are like this
which somehow the Customers Phone number is being replaced with text of CUSTOMER..this happens randomly some a series of like 10 recordings then back to normal
Any idea somehow..?
BUILD: 140902-0816
© 2014 ViciDial Group
Vicibox
Hi would like to ask regarding Recording link and Recording filename labellings on every calls, coz on my campaign i set it to record ALLFORCE with a filename format of CUSTPHONE_FULLDATE_AGENT. This server have local IP address and public IP address, so what i did was to put the public IP address on Server Alternative Recording IP. and it worked...The problem only im getting is some recording link are like this
- Code: Select all
http://xxx.xxx.xxx/RECORDINGS/CUSTOMER_20140926-155707_7739-all.mp3
which somehow the Customers Phone number is being replaced with text of CUSTOMER..this happens randomly some a series of like 10 recordings then back to normal
Any idea somehow..?