where wrapup time is store on click of "Finish wrapup time"
Posted: Tue Nov 04, 2014 12:01 am???? Any Help ????
Vicidial Configuration :
Vicidial VERSION: 2.7-401a BUILD: (Scratch Install) |
Asterisk : 11.5.1
DAHDI Version: 2.10.0
CPU:Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33GHz
RAM :4GB
kernal: 2.6.32-431.29.2.el6.i686
os: Centos 6.5
assume : wrapup time is set : 20sec.
Find wrapup time on click of "Finish wrapup time"
Question : Need "Column name" of "Table name" of aterisk vicidial database which save wrapup time
When user cilck on "finish wrapup time" .
step1 : user dial manual call
step2: agent hangup call disposition call
step 3: Agent will Have say 20 :wrapup time
step 4: agent donot want to type or wait upto wrapuptime 20sec so before 20 sec agent want to click "finish wrapup time"
step 5: agent click on "finish wrapup time" after 5 sec (max 20 secs.).
So question : In TableName.ColumnName will save this 5 sec wrapup time.
Vicidial Configuration :
Vicidial VERSION: 2.7-401a BUILD: (Scratch Install) |
Asterisk : 11.5.1
DAHDI Version: 2.10.0
CPU:Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33GHz
RAM :4GB
kernal: 2.6.32-431.29.2.el6.i686
os: Centos 6.5
assume : wrapup time is set : 20sec.
Find wrapup time on click of "Finish wrapup time"
Question : Need "Column name" of "Table name" of aterisk vicidial database which save wrapup time
When user cilck on "finish wrapup time" .
step1 : user dial manual call
step2: agent hangup call disposition call
step 3: Agent will Have say 20 :wrapup time
step 4: agent donot want to type or wait upto wrapuptime 20sec so before 20 sec agent want to click "finish wrapup time"
step 5: agent click on "finish wrapup time" after 5 sec (max 20 secs.).
So question : In TableName.ColumnName will save this 5 sec wrapup time.