recording_log and manual dialing
Posted: Tue Nov 04, 2014 8:20 am
Hi,
My question is about manual dialing for agents logged in to campaigns.
Normally records from recording_log and vicidial_log are linked by uniqueid (vicidial_id in recording_log).
But when i make manual dial, my vicidial_id is set to null. If this is correct, what is the other way i could retrieve a location for files dialed manually?
Best regards.
GoAutoDial 3.0
Vici VERSION: 2.7-401a
BUILD: 130508-2256
Mysql DB on a separate server, both mc's have got quad core 8GB ram
My question is about manual dialing for agents logged in to campaigns.
Normally records from recording_log and vicidial_log are linked by uniqueid (vicidial_id in recording_log).
But when i make manual dial, my vicidial_id is set to null. If this is correct, what is the other way i could retrieve a location for files dialed manually?
Best regards.
GoAutoDial 3.0
Vici VERSION: 2.7-401a
BUILD: 130508-2256
Mysql DB on a separate server, both mc's have got quad core 8GB ram