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Unable to Predictive Dial

PostPosted: Thu Nov 06, 2014 8:37 am
by Chris1512
Hi,

I have vicidbox v =6.0.2 installed on my dell poweredge R710 dual quad server, 8 gig ram. I am unable to use predictive dial, when i do use it it seems to only ready the call but not send it to agents. my dialplan is:

exten => _90.,1,Monitor(wav,call_from_${UNIQUEID}_to_X${EXTEN:1}_at_${TIMESTAMP},b)
exten => _90.,n,AGI(agi://127.0.0.1:4577/call_log)
exten => _90.,n,Dial(${SIP***}/${EXTEN:1},,tTor)
exten => _90.,n,Hangup

I dial only to the UK. Please help

Re: Unable to Predictive Dial

PostPosted: Thu Nov 06, 2014 7:42 pm
by dspaan
Can you post the output of the CLI?

Here is a working dialplan example of what we use:

exten => _X31X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _X31X.,n,Dial(SIP/TRUNK_9_SIP/${EXTEN:1},,To)
exten => _X31X.,n,Hangup