Agent Alert Filename setup
Posted: Tue Nov 11, 2014 8:45 amHi,
I have installed vicidial(Vicidial : VERSION: 2.8-403a) server and its working for Inbound process . I have configured Agent Alert Filename announcement audio file in ingroup , the issue is Agent and clients can hear the announcement . How can i setup only hear to Agent .
Please Advice,
Thanks,
PAlani
I have installed vicidial(Vicidial : VERSION: 2.8-403a) server and its working for Inbound process . I have configured Agent Alert Filename announcement audio file in ingroup , the issue is Agent and clients can hear the announcement . How can i setup only hear to Agent .
Please Advice,
Thanks,
PAlani