Lead Recycle

[Bajamarkit]

When i go to lead recycle the max of time i can recycle a disposition is 12 hours is there a way i can recycle some dispo in my case Not Intrested so it's not call in to a month later??
Thanks

[mflorell]

We recommend resetting your lists instead of using lead recycling, and using a lead filter for things like that.

Here's an example for not calling NI leads until after 30 days:

( ( (status='NI') and (last_local_call_time < CONCAT(DATE_ADD(CURDATE(), INTERVAL -30 DAY),' ',CURTIME()) ) ) or (status != 'NI') )

[Bajamarkit]

Thanks that's exactly what i needed to know

[santhuarnold]

Hi Mflorell,

can we active and inactive all the lists by using filters??

thanks