vicidial.org

Hi,

we can able to hear manual dial ring back tone but when we transfer external number using dial with customer we are unable hear ring back sound.



exten => _5XXXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _5XXXXXXXXXXX,2,Dial(SIP/${EXTEN:1}@testvoip,,tToR)
exten => _5XXXXXXXXXXX,3,Hangup



VERSION: 2.10-461a
BUILD: 141212-0930
1.8.28.2-vici


Regards,
K.Manikandan

in campaign put 88 as 3way dial prefix...

then edit the extensions.conf as below

from :
; This is a loopback dialaround to allow for hearing of ringing for 3way calls
exten => _881NXXNXXXXXX,1,Answer()
exten => _881NXXNXXXXXX,n,Dial(${TRUNKloop}/9${EXTEN:2},,To)
exten => _881NXXNXXXXXX,n,Hangup()


to :
; This is a loopback dialaround to allow for hearing of ringing for 3way calls
exten => _88XXXXXXXXXXX,1,Answer()
exten => _88XXXXXXXXXXX,n,Dial(${TRUNKloop}/5${EXTEN:2},,ToR)
exten => _88XXXXXXXXXXX,n,Hangup()