Multiple recording in single voice recording file

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Multiple recording in single voice recording file

Postby isravelraja » Mon May 11, 2015 2:11 am

Hi,

We are using Goautodial 3.0 RC1 version and Manual dialing enabled. (Vicidial version: 2.4-364a)

There are one, two, or more calls has been recorded in one single file. Its like they merge into one file. Its been very difficult for our team to do Quality check and other works

Guide me to solve this issue.

Thanks

Israel
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Re: Multiple recording in single voice recording file

Postby isravelraja » Tue May 12, 2015 1:39 am

Anybody there? Anyone can help me
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Re: Multiple recording in single voice recording file

Postby mflorell » Tue May 12, 2015 4:53 am

This is an old version of Vicidial. I would first suggest upgrading to at least version 2.11 or the latest svn/trunk.
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Re: Multiple recording in single voice recording file

Postby boybawang » Thu May 28, 2015 10:41 am

your server load maybe high thats why you are getting this aside from an outdated version
Vicidial Installation + Configuration + Support + Custom Development
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