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Multiple recording in single voice recording file

PostPosted: Mon May 11, 2015 2:11 am
by isravelraja
Hi,

We are using Goautodial 3.0 RC1 version and Manual dialing enabled. (Vicidial version: 2.4-364a)

There are one, two, or more calls has been recorded in one single file. Its like they merge into one file. Its been very difficult for our team to do Quality check and other works

Guide me to solve this issue.

Thanks

Israel

Re: Multiple recording in single voice recording file

PostPosted: Tue May 12, 2015 1:39 am
by isravelraja
Anybody there? Anyone can help me

Re: Multiple recording in single voice recording file

PostPosted: Tue May 12, 2015 4:53 am
by mflorell
This is an old version of Vicidial. I would first suggest upgrading to at least version 2.11 or the latest svn/trunk.

Re: Multiple recording in single voice recording file

PostPosted: Thu May 28, 2015 10:41 am
by boybawang
your server load maybe high thats why you are getting this aside from an outdated version