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Manual Dial from browser link

PostPosted: Thu Jul 16, 2015 7:25 pm
by fibres
Hi Guys

Im wondering if anyone has made an application that allows clicking on a number in any web browser page to launch a manual dial call in vicidial?

So the agent would be logged in the dialer in manual mode, and when they click on a phone number in a browser page, say the CRM of a website with a phone number it launches a manual call in vicidial?

I am guessing this would have to be some kind of application that would run on the PC and call the agent API?

Im jusgt wondering if anyone else has attempted such a thing before I look too far into it.

Regards

Re: Manual Dial from browser link

PostPosted: Fri Jul 17, 2015 5:59 am
by mflorell
There is actually an XPI firefox plugin included in the "extras" directory of the Vicidial code that does this.

Re: Manual Dial from browser link

PostPosted: Fri Jul 17, 2015 9:53 am
by fibres
Thanks Matt that was exactly what I was looking for!