Manual Dial from browser link
Posted: Thu Jul 16, 2015 7:25 pm
Hi Guys
Im wondering if anyone has made an application that allows clicking on a number in any web browser page to launch a manual dial call in vicidial?
So the agent would be logged in the dialer in manual mode, and when they click on a phone number in a browser page, say the CRM of a website with a phone number it launches a manual call in vicidial?
I am guessing this would have to be some kind of application that would run on the PC and call the agent API?
Im jusgt wondering if anyone else has attempted such a thing before I look too far into it.
Regards
Im wondering if anyone has made an application that allows clicking on a number in any web browser page to launch a manual dial call in vicidial?
So the agent would be logged in the dialer in manual mode, and when they click on a phone number in a browser page, say the CRM of a website with a phone number it launches a manual call in vicidial?
I am guessing this would have to be some kind of application that would run on the PC and call the agent API?
Im jusgt wondering if anyone else has attempted such a thing before I look too far into it.
Regards