What is a Abandon call?
Posted: Wed Aug 05, 2015 9:17 am
Hi techs,
I see some calls as Abandoned calls in Outbound calling report. Just want to know...
What is a Abandon call or difference between queuetimeout and abandon call?
I see some calls status as INCALL and DISPO, what these statuses mention??
I see some calls as Abandoned calls in Outbound calling report. Just want to know...
What is a Abandon call or difference between queuetimeout and abandon call?
I see some calls status as INCALL and DISPO, what these statuses mention??