Asterisk 1.8
VERSION: 2.10-475a
BUILD: 150218-0924
© 2015 ViciDial Group
HI guys anyone can help on how to determine the Report on the call menu on who press options like 1,2,3 at least i would know the stats of the customer who responded, i tried on the reporting but seems no report projecting regarding the digits being press, i check all report..anyone have experience this. Thanks a lot
Call Menu Reporting
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Call Menu Reporting
by ruben23 » Wed Sep 02, 2015 9:37 pm
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
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- Posts: 1161
- Joined: Thu Jul 31, 2008 10:35 am
- Location: Davao City, Philippines
Re: Call Menu Reporting
by mflorell » Thu Sep 03, 2015 7:08 am
Do you have DTMF logging enabled in your Call Menus?
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Re: Call Menu Reporting
by SPAMSAM » Thu Aug 17, 2017 2:46 am
Asterisk: 11.25.0-vici
VERSION: 2.14-615a
BUILD: 170516-0632
© 2017 ViciDial Group
I's sitting with the same issue.
Call menu is set up as a post call "survey" where the client rates service by pressing a digit between 1 and 5.
I have DTMF logging enabled and the tracking group is set to an inbound group.
Where can I get a report to show which digits the lead selected?
VERSION: 2.14-615a
BUILD: 170516-0632
© 2017 ViciDial Group
I's sitting with the same issue.
Call menu is set up as a post call "survey" where the client rates service by pressing a digit between 1 and 5.
I have DTMF logging enabled and the tracking group is set to an inbound group.
Where can I get a report to show which digits the lead selected?
- SPAMSAM
- Posts: 70
- Joined: Tue Jan 17, 2017 4:00 am
Re: Call Menu Reporting
by mflorell » Thu Aug 17, 2017 6:02 am
How are you sending calls to the Call Menu after an agent handles the call?
- mflorell
- Site Admin
- Posts: 18399
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
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