vicidial.org

Dear Team,

I want get agent hourly interval report for pause,wait,talk and dispos(In sec).
Do need we need some customization.

Hello,
When you post don't forget to share with us details about your installation method and your current version.
There are some built in reports that shows you similar columns.
Try Reports -> Agent Reports-> Agent Time Detail

If you want to build your own custom report, you can contact sales@vicidial.com or see my details bellow.