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Answering Machine Detection

PostPosted: Sun Jan 31, 2016 12:24 pm
by nithack
Dear Team,

How to detect Answering Machine and dispos of from system without sending it to agent.
And also please let me know how much accurate it will be.
Below is the configuration:
Asterisk Version:Asterisk 1.8.23.0-vici
Vicidial Version:VERSION: 2.12-514a

Re: Answering Machine Detection

PostPosted: Sun Jan 31, 2016 8:18 pm
by mflorell
The built-in AMD is only 70% accurate, and will have 30% false-positives. That means that 30% of the humans that answer, it will code as answering machines. We generally don't recommend anyone use it.

There is a paid-for option in the Sangoma CPD proxy server, but it is complex to install and configure and the cost is not insignificant.