Issue in Agent time detail report

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Issue in Agent time detail report

Postby muyousif » Tue Feb 09, 2016 10:52 am

Hi everyone, I am trying to get report from Agent time detail report but it is not working only for one specific month. If I take report before and after this month all is fine but when I try to retrieve report for Jan, 2016 it just stucks as screen shot given below:

Image

I checked the database with mysqlcheck and it is fine. Any idea please?
ViciBox v.6.0.3 | VERSION: 2.14-685a BUILD: 180825-2100| Asterisk 1.8.29 | Cluster: 1 DB: 16Core@2.67GHz 16RAM | 1 WEB: 8Core@2.50GHz 16RAM | 8 Tel: QuadCore@2.93GHz 8RAM
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Re: Issue in Agent time detail report

Postby muyousif » Wed Feb 10, 2016 7:22 am

Hello everyone, I fixed the issue. Allowed memory got exhausted so I had to increase the allowed memory in php.ini from 128 to 256MB.
ViciBox v.6.0.3 | VERSION: 2.14-685a BUILD: 180825-2100| Asterisk 1.8.29 | Cluster: 1 DB: 16Core@2.67GHz 16RAM | 1 WEB: 8Core@2.50GHz 16RAM | 8 Tel: QuadCore@2.93GHz 8RAM
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Posts: 119
Joined: Wed May 14, 2014 5:29 am

Re: Issue in Agent time detail report

Postby williamconley » Wed Feb 10, 2016 12:35 pm

Excellent postback! 8-)
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