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HELP cannot add campaigns on vicidial
Posted:
Tue Mar 29, 2016 11:17 amby metalking
Dears i installed the latest version of vicibox
VERSION: 2.12-546a
BUILD: 160328-0316
now when i go to campaign its EMPTY and i cannot add any campaign inside the "add, modify , copy" campaign is not there!
only thing is there on the menu:
Campaigns Main
Statuses
HotKeys
Lead Recycle
Auto-Alt Dial
List Mix
Pause Codes
Presets
AC-CID
how to add a campaign?
Re: HELP cannot add campaigns on vicidial
Posted:
Tue Mar 29, 2016 11:40 amby mflorell
Upgrade to the latest svn/trunk. This was fixed last night.
Re: HELP cannot add campaigns on vicidial
Posted:
Tue Mar 29, 2016 11:47 amby metalking
svn update
Updating '.':
At revision 2497.
thats the latest right ??? if not please send me the latest svn :<
Re: HELP cannot add campaigns on vicidial
Posted:
Tue Mar 29, 2016 11:59 amby mflorell
The "Add a New Campaign" and "Copy Campaign" links are at the top of the screen, not in the sidebar. Yes that is the most recent svn/trunk. It is confirmed fixed in that version by several clients as well.
Re: HELP cannot add campaigns on vicidial
Posted:
Tue Mar 29, 2016 12:05 pmby metalking
its not anywhere :/
here is a screen shot!
http://www.metalkings.info/screen.pngplease check it
Re: HELP cannot add campaigns on vicidial
Posted:
Tue Mar 29, 2016 12:09 pmby metalking
should i try to reinstall vicidial? or what should i do
Re: HELP cannot add campaigns on vicidial
Posted:
Tue Mar 29, 2016 12:24 pmby metalking
i updated the svn for another old server to the latest its working, just the built is different
the interface is different, so i think its solved for older built?? BUILD: 160306-1053 its working on this one
and its not working on this one :/ BUILD: 160328-0316
and dont have the old vicibox cd, so i dont think even if i reinstall vicibox it will work.
interface is the new interface not like the old. please let me know if anything i can do to solve this :/
i think its an interface issue with the new built?
Re: HELP cannot add campaigns on vicidial
Posted:
Tue Mar 29, 2016 12:28 pmby mflorell
What is the last line in the CHANGES section at the top of the admin_header.php file as installed on your webserver?
Re: HELP cannot add campaigns on vicidial
Posted:
Tue Mar 29, 2016 12:34 pmby metalking
# 160327-0146 - Changes to design
# 160328-1930 - Fixed display bugs
#
thats the last lines
i did something to solve the problem for now, but will appreciate if you could help me fix it permanently
what i did is i added ?ADD=11 to the end of the link of admin.php it opened the add campaign page and i added the campaign successfully.
Re: HELP cannot add campaigns on vicidial
Posted:
Tue Mar 29, 2016 12:35 pmby mflorell
I have no idea why it is not working for you, we upgraded several client systems last night after the bug was fixed and it worked on all of them. I cannot replicate your problem.
