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Cannot load lead with CSV and XLS format

PostPosted: Wed Apr 27, 2016 8:21 pm
by ruben23
Hi guys anyone can help, my vicidial version cannot load CSV and XlS format somehow only TEXT_TAB DELIMITED

Version: 2.12b0.5
SVN Version: 2522
DB Schema Version: 1457 WARNING: Code expects different schema:
DB Schema Update Date: 2016-04-25 11:58:24


What i might be lacking on my setup, please anyone somehow have idea why i can only upload leads Text-Tab delimited

Image

Re: Cannot load lead with CSV and XLS format

PostPosted: Fri May 13, 2016 6:43 pm
by williamconley
You have one version listed in your signature and another in this post. Did you upgrade the server or is this a fresh install?

When in doubt, always consider a quick SVN upgrade to see if there was a bug at the moment of your install.

When CSV fails, try loading a single record (or 10?) instead of the entire file. Also good to keep a sampler file handy for quick testing ... in case it's just your file format screwing up. Even if the sampler file is just a header record and a single lead ... just to be sure.