vicidial.org

running version 11.22.0-vici

Cluster configuration:
1 DB server
1 DB Slave
1 Web
3 Voice servers

I just added another voice server and was in the process of setting it up. however its receiving calls and has no where to send them because I have not configured the phones to access this server yet. I have tried setting server to Active = N, Active Agent Server = N, Active Asterisk Server = N, Max Trunks = 0. It still receives calls. I have stopped the Asterisk service with "service asterisk stop" and CLI "core stop now" still receiving calls but now the inbound number receives an error message since it can not find the server.

Which server is in charge of routing the calls? I have also tried changing the Carrier to use a specific IP instead of 0.0.0.0 (all servers).

Would like the ability to take one of the voice servers offline to upgrade and keep the production cluster working. Thank you for any help!

1) Welcome to the Party!

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method (7.X.X?) and vicidial version with build (VERSION: 2.X-XXXx ... BUILD: #####-####).

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "manual/from scratch" you must post your operating system with version (and the .iso version from which you installed your original operating system) plus a link to the installation instructions you used. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) Your Carrier decides where to send the calls. It's not about asterisk/vicidial "forcing the calls", but about someone informing the Carrier that this IP should be getting calls. Sometimes this happens with "registration", but that wears off after a couple minutes if you turn off the Carrier in Vicidial with the registration entry.