Errors showing hours of agent
Posted: Fri Jan 13, 2017 9:49 am
Hi!
I am having a weird behaviour with hours of login time of our agents. The system show me until double hours for agent but in the morning the hours are corrects.
I take this hours to calculate SPH and stats on-line but now I cant.
VERSION: 2.12-565a
BUILD: 160827-0917
ViciBox 7.0.3
Server Dell 8GB RAm
8 Core
Any cluees?
I am having a weird behaviour with hours of login time of our agents. The system show me until double hours for agent but in the morning the hours are corrects.
I take this hours to calculate SPH and stats on-line but now I cant.
VERSION: 2.12-565a
BUILD: 160827-0917
ViciBox 7.0.3
Server Dell 8GB RAm
8 Core
Any cluees?