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Errors showing hours of agent

PostPosted: Fri Jan 13, 2017 9:49 am
by macaruchi
Hi!
I am having a weird behaviour with hours of login time of our agents. The system show me until double hours for agent but in the morning the hours are corrects.
I take this hours to calculate SPH and stats on-line but now I cant.

VERSION: 2.12-565a
BUILD: 160827-0917
ViciBox 7.0.3
Server Dell 8GB RAm
8 Core

Any cluees?

Re: Errors showing hours of agent

PostPosted: Fri Jan 13, 2017 2:07 pm
by mflorell
There is a nightly process that corrects logging and math errors that happen during the day. The stats the next morning have been corrected.