vicidial.org

Hi ,

I am having a vicidial 2.7 version installed on my hosted server and the time zone in admin --> server is Local GMT:1.00

and centos 6.5 timezone is

root@hostedccd:~# date
Wed Mar 15 11:33:12 GMT 2017
root@hostedccd:~#

My Queries below:

1) My agents are need to login from London,Mexico,Singapore and India with different time zones. Is this option is possible?

2) How I can pull the reports based on time zone?

3) Any issue while login from the agent PC have different timezone than server?

My installation details.
VERSION: 2.7-401a
BUILD: 130508-2256
© 2013 ViciDial Group

Operating System: Ubuntu 14.04.5 LTS
Kernel: Linux 3.13.0-98-generic
Architecture: x86_64

Vicidial 2.7 is VERY old and is insecure, you should be installing 2.13 or the latest svn/trunk versions.

You should use the timezone that your Linux install is set to.

There is nothing to prevent agents from logging in around the world.

We do not currently have any reports that divide by timezone, there are other ways of segmenting reports like different Campaigns, Lists, User Groups, etc...

There are time zone settings available for agents under admin->Phones.

Code: Select all

Local GMT:

mflorell wrote:Vicidial 2.7 is VERY old and is insecure, you should be installing 2.13 or the latest svn/trunk versions.

You should use the timezone that your Linux install is set to.

There is nothing to prevent agents from logging in around the world.

We do not currently have any reports that divide by timezone, there are other ways of segmenting reports like different Campaigns, Lists, User Groups, etc...

Already I have implemented 2.7 version more than 100 servers. So I checked this option for 2.7 version. Now I am started 2.13 installations, I will explore the report generation bases on campaign and user groups.