is the dialer in predicive dialer mode,
calling customers for the agents in "dispo" status too
"dispo" status
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"dispo" status
by cthax » Thu Mar 23, 2017 10:32 am
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Re: "dispo" status
by mflorell » Thu Mar 23, 2017 12:09 pm
It really depends on your campaign settings, but normally calls are not placed for agents in DISPO status because that means they are paused.
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