vicidial.org

Hi,

We have many successful Vicidial implementations (from single server to multi-server Vicidial clusters) running on Asterisk 1.4 and 1.8.

However we have a potential client who would like to be "ahead of the curve" and have us install Vicidial on CentOS 7 and Asterisk 13. We have found some "how-to"s regarding this online, but we were wondering what the official Vicidial position would be on running a production system on CentOS 7 and Asterisk 13.

Many thanks,
Duncan

We've been running Asterisk 13 in production with VICIdial for over 3 months now, but we only use OpenSuSE. There are already instructions for installing Asterisk 13 on OpenSuSE-based vicibox installs here on these forums.

We are running Asterisk 13 on Debian 9.

Thanks.

Whether the vicidial 2.14 will work with asterisk 14 or higher .

We have Centos 7 with asterisk 11 and vicidial 2.14 ,,and now we are planing to upgrade the asterisk version. Hence can you confirm whether the vicidial 2.14 will work with asterisk 14 ?

duncanb wrote:... we have a potential client who would like to be "ahead of the curve" ...

If you want to get ahead of the curve: Use Vicibox.com's .iso installer instead of installing on CentOS. It has more enhancements than you'll likely be able to work out on your own. Plus: Even if you had time to work out everything already built-in to Vicibox 8.1.X latest version, you could have spent that development time on something else entirely. And to be clear: The version of Asterisk doesn't affect any of the Vicidial features. At all. It DOES Affect teh ability to install WebRTC. Which brings me to ...

Vicibox always installs the most recent Asterisk version with which Vicidial is compatiable. And it's also the known, documented, platform which has specific instructions for WebRTC to be installed, completely removing the need for a soft phone. Not even a "browser add-on". Agents just use the web page for Vicidial and headset/microphone. No local installation on the workstations at all.

The concept is that Kumba (and all those at The Vicidial Group) have put and will continue to put a huge amount of effort and hours into Vicibox. Duplicating their effort instead of utilizing their effort is NOT "getting ahead of the curve".

Just sayin'