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Vicibox phone extension Issue

PostPosted: Wed Apr 25, 2018 11:53 am
by prosenjit2009
Hello,

I have a strange issue. i have installed a new vicibox using preload iso . Everything almost fine. But when I am looking at phone context there is "nodial". As a results pbx function is working unless it changed to "defualt" or any custom extention. But when I restart the system it is getting to "nodial" again. is it a bug or new feacher ? And how to fix this ?

Server type- Virtual Server (Vmware Esxi)
8 GB RAM
8 Core CPU
CPU TYPE-XEON 3.0
VERSION: 2.14b0.5
BUILD: 180411-1647
SVN version :2964
DB Schema Version:1541
ASTERISK VERSION-11.25.3
No PRI/SANGOMA
No Extra Software or hardware.

Re: Vicibox phone extension Issue

PostPosted: Wed Apr 25, 2018 1:21 pm
by williamconley
Please add your installer Version to the list of specs. It's important.

Please consider NOT using the preload method in the future. Use the standard. If you're not sure what that means, check the PDF available on Vicibox.com.

You should state whatever steps you took to "change it to default". Without knowing how you change whatever it is you changed (step by step), we can't tell you if you did it the correct way or not.

Re: Vicibox phone extension Issue

PostPosted: Thu Apr 26, 2018 4:12 am
by prosenjit2009
Hi,

Sorry for the missing info.
Server type- Virtual Server (Vmware Esxi)
8 GB RAM
8 Core CPU
CPU TYPE-XEON 3.0
VERSION: 2.14b0.5
BUILD: 180411-1647
SVN version :2964
DB Schema Version:1541
ASTERISK VERSION-11.25.3
INSTALLER VERSION : ViciBox v.8.0.1
No PRI/SANGOMA
No Extra Software or hardware.

I simply type " default " word in phone context field. Then it is working until it is restarted. After restart it is again " nodial ". I have been using vicibox since long time. only having issue with this version only.

Also i have installed with " vicibox-express" command.

https://ibb.co/kb2xEH : Deafult

https://ibb.co/jULdMx : Nodial

Waiting for your Reply.

Prosenjit