Viciphone -Make Life A Lot Easier For Remote Agents?
Posted: Sat Apr 28, 2018 1:15 pm
Version: 2.14b0.5
SVN Version: 2872
DB Schema Version: 1527
ViciBox v.7.0.4| Asterisk 11.25.1-vici |
4 Box Cluster of 1 Database, 1 Asterisk, 1 Web, & 1 Archive Server.
Fundraising Call Center
One of the first things I tried with VICIdial was setting up agents to use it remotely. And I keep coming back to this idea because of the limitless potential it has. Imagine remote agents all over the world logging in to your campaigns! One of the first problems you encounter though is showing the remote agent how to download install and configure a softphone. I just thought about VICIphone again yesterday, and am I correct in thinking viciphone could eliminate this problem? Could you just give the remote agent the login website, a username and password, and that’s it? Could he then log in, choose a campaign and start dialing? If this is true, then I think that would be incredible.
I see asterisk 13 is required. Vicibox is at version 8.0.1 now correct? Are you guys planning on building with asterisk 13 for 8.0.2 or will it have to wait for vicibox 9?
John M
SVN Version: 2872
DB Schema Version: 1527
ViciBox v.7.0.4| Asterisk 11.25.1-vici |
4 Box Cluster of 1 Database, 1 Asterisk, 1 Web, & 1 Archive Server.
Fundraising Call Center
One of the first things I tried with VICIdial was setting up agents to use it remotely. And I keep coming back to this idea because of the limitless potential it has. Imagine remote agents all over the world logging in to your campaigns! One of the first problems you encounter though is showing the remote agent how to download install and configure a softphone. I just thought about VICIphone again yesterday, and am I correct in thinking viciphone could eliminate this problem? Could you just give the remote agent the login website, a username and password, and that’s it? Could he then log in, choose a campaign and start dialing? If this is true, then I think that would be incredible.
I see asterisk 13 is required. Vicibox is at version 8.0.1 now correct? Are you guys planning on building with asterisk 13 for 8.0.2 or will it have to wait for vicibox 9?
John M