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Are we paying too much a month?
Posted:
Sat Apr 28, 2018 3:55 pmby yurtpower
So I have two agents that use about 3,000 minutes a day. It costs me $20 a day for minutes plus $40 a month to host the server. So a little over $500 a month making calls 6 days a week. This seems steep for 2 agents, am I wrong? Would it be more cost efficient to pay someone a monthly fee to host my agents, rather than having my own server? Is there cheaper voip providers per minute? We pay .007 per minute. Thanks for any advice
Re: Are we paying too much a month?
Posted:
Sat Apr 28, 2018 6:35 pmby rrb555
There are VOIP providers that has unlimited outbound minutes.
Re: Are we paying too much a month?
Posted:
Sat Apr 28, 2018 9:08 pmby yurtpower
Do you have any recs for specific companies? Thanks
Re: Are we paying too much a month?
Posted:
Mon Apr 30, 2018 1:24 amby yurtpower
Any recommendations; I'm looking online but I'm new to all this and it's a little confusing. Appreciate the help!
Re: Are we paying too much a month?
Posted:
Tue May 01, 2018 4:51 amby Twigster
Hi,
As you don't have an higher amount of call time most carriers will stick you on a standard plan. For use to suggest a carrier to use can you give us a bit more information e.g.
Country your dialling?
Landline or mobiles?
Re: Are we paying too much a month?
Posted:
Tue May 01, 2018 7:00 pmby yurtpower
We are calling the us. Supposed to be all landlines although I think an occasional cell phone sneaks in. We are also about to rapidly expand to 5 agents and soon after to 10 so the minutes we use is going to go significantly up. Thanks again.
Re: Are we paying too much a month?
Posted:
Wed May 02, 2018 12:22 pmby yurtpower
No recs? am i posting in the right forum?
Re: Are we paying too much a month?
Posted:
Thu May 03, 2018 3:47 amby Twigster
This could be multiple issues with your system. If you collect all the information regarding the call recordings not working you can then post it in the support forums. Please include your system version and specs.
Re: Are we paying too much a month?
Posted:
Mon May 14, 2018 1:32 pmby teleinx
The "unlimited" plans from carriers always have limits in the fine print. Nobody likes to lose $.
You are getting a decent rate per minute. As an example, we charge slightly less, our costs are $0.0065 per minute. We provide wholesale 6 second billing increments as well. So a call that lasts 4 seconds will be billed at 6 seconds.
Call that lasts 8 seconds will be billed at 12 seconds etc...
Be sure to pay attention as you are looking for carrier some charge you for a full minute even if you call lasts 4 seconds.