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how to check survey capmpaign reports

PostPosted: Thu May 17, 2018 7:37 am
by rajnishs91
Dear ALL,

I want to know how to check survey capiagn reports. I want to see how many callers has press 1 key for my survey campaign.

Thanks
Rajnish kumar

Re: how to check survey capmpaign reports

PostPosted: Thu May 17, 2018 11:58 am
by thephaseusa
Hi Rajnishs91 I run survey campaigns also. You can check the stats at the bottom of each list you are calling. What you are asking about I think is the Survey Response Digit Map. In searching the forum I found this:

"Simple question that I cant seem to find out in the manual. Where do the responses from the Survey Response Digit Map get saved after the caller presses on of those options?"

by mflorell ยป Sat Sep 22, 2012 6:52 am

vicidial_list.security_phrase

Then go into phpmyadmin or mysql and run the query "select count(*) from vicidial_list where list_id = 'yourlistnumber' and security_phrase = '1-INTERESTED'"
and you can query for your optout number and no response also.

Hope this helps.

John M

Re: how to check survey capmpaign reports

PostPosted: Thu May 17, 2018 12:45 pm
by rajnishs91
Thanks , It helps me a lot.