How to connect from Facebook to Vicidia

[innaluna]

I want to know if you can help me connect the Facebook leads form to my vicidial account so that you can receive leads directly on the platform.

[williamconley]

1) Welcome to the Party!

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method (7.X.X?) and vicidial version with build (VERSION: 2.X-XXXx ... BUILD: #####-####).

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "manual/from scratch" you must post your operating system with version (and the .iso version from which you installed your original operating system) plus a link to the installation instructions you used. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) You want to learn to use the Vicidial Non-Agent API. There are two APIs: One to control an Agent Session, and one that has no ability to interact with an individual agent session. The Non-Agent API has many features, including the ability to Add A Lead. Documentation for the Non-Agent API is in /usr/src/astguiclient/trunk/docs/NON-AGENT_API.txt and includes examples. Do note that the user whose credentials are used to submit leads (or have any other interaction with the Non-Agent API) must have "Agent API Access"=1 under their User's "API USER OPTIONS" section or all requests will fail.

There are many examples included in the documentation for adding a lead.

Happy Hunting