i'm just wondering if an SQL learning (either MySQL or MSSQL) is a requirement to manage or handle Vicidial?
my background with SQL is not so robust or from level 1 - 10, i'm 1 lol
however, what i've done with vicidial are changing leads filter, change the speed level, kicking a user, change user names, and monitoring ..
anytime soon, i'll be trained about recordings and loading of leads though i've studied in advance through self-study
so in this aspects, i see no need of SQL learning or am i that wrong??
it's just that i'm a little bit pessimistic since i want to install Asterisk on my own