vicidial.org

Hello,

I'm trying to find how to use my provider's answering machine detection.

When a call is answered with voicemail detection, my provider returns a 603 Declined sip code.

Asterisk considers this SIP code as Busy/Congestion and calls are classified like "Busy" in my predective campaigns.

I would like to know how to change the mapping of 603 Declined in order to classify those calls as "Voicemail" in Vicidial.

Thank you for your help .

Regards,

You would have to alter the VICIdial code in several places to get it to work that way. There is no configuration option currently that allows you to map a SIP response code to a disposition.