Agent name shwoing mutiple
Posted: Mon Jul 15, 2019 9:33 amHai Team,
I have installed vicidial server 2.13 in centos 7 server and using. i have SIP trunk line to connect the agent and customer.
Presently i have noticed one issue. Below is the issue.
Issue : One of the agents is logged in and taking the calls in vicidial but the same agent is showing multiple time ( 5 times) in vicidial real time report.(https://drive.google.com/file/d/11_Eeb6 ... sp=sharing)
As i have checked the agent stats able to see the agent LOGIN is showing multiple time. Refer the screenshot below(https://drive.google.com/file/d/1dlYG5q ... sp=sharing)
Can anyone help on this ?
I have installed vicidial server 2.13 in centos 7 server and using. i have SIP trunk line to connect the agent and customer.
Presently i have noticed one issue. Below is the issue.
Issue : One of the agents is logged in and taking the calls in vicidial but the same agent is showing multiple time ( 5 times) in vicidial real time report.(https://drive.google.com/file/d/11_Eeb6 ... sp=sharing)
As i have checked the agent stats able to see the agent LOGIN is showing multiple time. Refer the screenshot below(https://drive.google.com/file/d/1dlYG5q ... sp=sharing)
Can anyone help on this ?